Silly me. I thought I could take my Apple server to the Apple Store so that an Apple Air Port wifi card could be installed by Apple technicians. Nope. They don't do that. I have to go to another place for that. And they didn't tell me this yesterday when I dropped it off. They didn't call me to tell me this today. I called to check on the status of my order and then I'm told this. Comedy. Between this and the complete data loss on my iPad during Apple's iOS upgrade, I have to laugh pretty hard at those who suggest that the products are superior and customer-friendly. Yeah... whatever :) ETC: I ordered the Air Port card from Amazon, got it in the mail today, and I go into the Apple store today, which is incredibly crowded, of course. I explain my story to someone who's been there a while, and ask if I have the right card - because it's so small, it looks like it belongs in a laptop, not a server. "Yes, that's the right card. Would you like me to install it for you?" "But I thought you can't..." "You're right - we can't. But I've personally installed a lot of those and I'll be glad to do it for you for the inconvenience you've had." And so he did. Great customer service, and I'm suitably impressed. |